![]() ![]() ![]() Inform your external providers what you want from them.Does your service provider run ISO 9001 and have you checked to ensure that it’s not just a tick‐box exercise for them?.Considering risk, does your service supplier pose significant risk to customers and/or legal entities?.Use a risk‐based approach, categorise your outsourced services according to risk and then apply the appropriate level of check/controls.2nd party audits might be required as a control/check of your outsourced services.Other items to consider might include: packaging, equipment, components, outsourced testing, deliveries,Ĭalibration tests and contracted labour etc.Three main categories you must control include: raw materials, products/services from a supplier to aĬustomer and processes provided by a contractor.This refers to products and services we purchase from other organisations.This was a clear and simple title in the 2008 version: Purchasing.Try to get the design correct the first time around by agreement and communication with the customer in the.If changes to design are identified or required, then you must go through the whole of the design stages again.Design output takes the form of documented information and might include: Sketches, blueprints, specifications, service/installation/manufacturing instructions, packaging/labelling instructions, safety warnings etc.This describes what you will do to achieve design requirements. ![]() Controls might include: design objectives, reviews, verification/validation, and corrective action relating to design issues and documented information requirements.This element combines design review, verification and validation.Inputs might include market research, customer request/feedback, sales reports, functionality, previous design issues, statutory/legal requirements and consequences of failure etc.What criteria does the D&D need to satisfy?.Considerations include: duration, design tasks, verification/validation activities, responsibilities and authorities, customer communication and documented information requirements.Responsibilities, time scales and resources will require planning.The design path you expect to take in creating a design.Do you meet the requirements for the design of products and services.Addresses the design of products and services.Product or service requirements often change do you have a process to document and communicate theseĬhanges to all relevant interest parties?.Items to consider include: delivery times, quantities, price, tolerances/specifications, certifications/reports,Ĩ.2.4 Changes to requirements for products and services.Have you promised to do or make something that you can’t deliver on.A sanity check! Do we understand the requirements and can we meet/service them?.You might consider production schedules, project plans, work orders, price, quantity, timing and post‐deliveryĨ.2.3 (8.2.3.1) Review of requirements for products and services.Typically performed by customer service, sales or a contracts manager etc.Where you take orders, write contracts and determine product/service requirements.Ensure you have explicit channels of communications for both internal/external communications describing,methods, responsibilities etc and you are good to go.Ĩ.2.2 Determining requirements for products and services.Are you communicating on product info, inquiries, changes, feedback, customer property, contingency. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |